The client has 14 calendar days from the receipt of the article to inform about his desire to return the item. For this the article must be in perfect condition, not used, with the original packaging. If it is not possible to send it with the original packaging, the article may suffer a depreciation.
The customer agrees to follow the instructions given to LUNAFITNESSWEAR.ES for this procedure.
LUNAFITNESSWEAR.ES will carry out an inspection of the article and will proceed to the full refund of the price of the item. but not the shipping or return costs of the item.
the intimate garments like Bikinis, Panties or Swimwear have no return.
LUNAFITNESSWEAR.ES will manage the return order under the same system that was used for the payment within three (3) days from the confirmation of arrival to the store of the returned order and the review of the conditions in which the product is returned . The application of the refund to the account or card of the Client will depend on the card and the issuing entity. The application period will be up to seven (7) days for debit cards and up to thirty (30) days for credit cards.